Frequently Asked Questions

Why does domestic violence use a purple ribbon?
Because purple is the result of a black and blue marking.

What are the different kinds of abuse?
Emotional, Psychological, Verbal, Physical, Sexual, Financial, Spiritual, Stalking, and Cyberbullying.


What happens when I call the Helpline?
A volunteer or staff member will answer the call and ask some questions. Then discuss some of the services that CHANA has to offer. The more information we have, the better to help your situation.

How much money does it cost for an appointment to speak with a CHANA staff member?
It is free to speak with a CHANA staff member. If you would like individual counseling, CHANA will pay for the first 12 sessions. CHANA also provides legal consultations when appropriate, safehouse needs, and/or supplies during the year (Chanukah, Purim, etc).

Will CHANA’s phone number show up on my telephone if I call the Helpline?
No. The phone number will come up as an ASSOCIATED number.

How long has CHANA been around?
CHANA will be 17 years old this October.

Does CHANA only help Jewish people?
CHANA’s main focus is on the Jewish community here in the Baltimore metropolitan area. We do have grant funding for immigrants (Jewish and non-Jewish). We have had few occasion to work in collaboration with the House of Ruth when a client has not affiliated themselves with being Jewish.

Is the CHANA office on a bus line?
Yes.

Who can I call if I want to speak with someone after hours or on the weekend?
The CHANA office is open on Sunday mornings. Otherwise, the House of Ruth Hotline can be called at (410) 889-7884.

Does the abuser have to be a husband? Can it be a boyfriend?
An abuser can be a husband, boyfriend, girlfriend, relative, stranger.

Does CHANA have a “Wish List?”
Please see our Donations page.
CHANA will offer a Volunteer Workshop.
You can learn all about CHANA and how to work on our helpline, advocate for victims of domestic violence, help with our Youth Curriculum, donate cellphones, write newsletter articles, deliver kosher groceries to a woman and/or her children in the safehouse, transport a client to/from an appointment and many other opportunities.

For more information about volunteering for CHANA, contact Ellen Fox at efox@associated.org or call 410-234-0030.

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HOTLINE: 410-234-0023   M + Th, 8:30 a.m. - 8:30 p.m.     T + W + F, 8:30 a.m. - 5:30 p.m.